Terms & Conditions
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We may e-mail you in the future to inform you of offers - you will have the option to refuse further email.
We will never pass on your details to anyone else.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
"Prices shown are the price you pay there is no postage/ shipping /handling costs -- free UK delivery. Back orders--If your item is not in stock, we will re-order for you. You will always be emailed with the new delivery date and given the option to cancel if you would rather not wait. Guarantee-- We guarantee your satisfaction. All our products come with a no quibble guarantee. This does not affect your statutory rights as a consumer. Delivery Schedule. We will normally despatch your order within two working days., or contact you by email, as to why we can not. Credit Card Security. We know of no documented cases of credit card fraud using our shopping system over the internet. All Credit card numbers are encrypted in the software when the order is placed using SSL encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site."
In accordance with our no Quibble Guarantee any un-required items may be returned, unworn and in the packaging please. You can use the original box sent out to you in and the returns address is on both the dispatch and invoice pages, as well as the site
40 High Street
We are a free delivery site so ask that you pay any returns postage. Unless the items have been incorrectly sent to you or faulty items.
Could we also ask that you make sure there is some form or identification in the box. Order number or name is fine, along with your instructions. Refunds are made to the card from which the payment was taken. Proof of postage is all that is required as this covers insurance of up to £30.00 and is free from the Post office.
NO QUIBBLE GUARANTEE INCORPORATES THE CONSUMER PROTECTION (DISTANCE SELLING) REGULATIONS OF 2000."
SHOULD YOU HAVE ANY QUIRES REGARDING THESE TERMS AND CONDITIONS PLEASE CONTACT -- GLYNNIS DUTTON --ADDRESS AND TELEPHONE NO. ON HOME PAGE OF E-MAIL ON firstname.lastname@example.org
If you have any questions/comments about privacy, you should email us.
40 High Street, Castle Donington, Derby DE74 2PP United Kingdom
Tel. Mon-Fri 9a.m.-6p.m. GMT +44 (0)1332 811732
Fax 24 hrs - +44 (0)1332 391256