Delivery And Returns

We use Royal MailOrders over £90 will require a signature - please phone us before ordering if this is a problem.  Customer may choose a different address for delivery.

 

Delivery options are as follows:-

Free delivery (UK only).     We use Royal Mail, 2nd class post.  Estimated delivery is between 3 to 5 working days.  (though rare, some parcels take longer and for this reason Royal Mail do not regard a package as missing until after 15 working days).

1st Class, £2.00 (UK only).    Not guaranteed to be next day delivery - though often is.  Normally delivered within a couple of days   Orders for this service must be received by 2 pm

 

Special Next Day Delivery - Weekdays only -£6.00 (UK only).      Orders for this service must be received by 2pm to guarantee delivery by 1pm next day.  It will require a signature, max weight of 2 kilos per box --- multiple box's will require multiple special delivery charges --Please note this service is not available for Saturday or Sundays.

Guaranteed Saturday Delivery (UK only) -£10.00  Royal Mail will deliver your order on a Saturday, though this service comes at a premium rate.  Orders must be received before 2pm the previous day.

Delivery to Europe is £5.50.      Estimated delivery, 10 to 15 working days.

Delivery to Rest of World     (countries other than UK and Europe) is £9.00 per 2 kilo (that's quite a lot of undies). UK Vat will be removed.

Boxed delivery, £0.50    We are offering the option to have you ordered boxed.  This is ideal if you are ordering as a gift and do not want presentation packaging damaged in transit.

Channel Island Customers    -  when entering your address, please select Jersey or Guernsey instead of United Kingdom - this will ensure VAT is removed from your total.

Our Delivery packaging.     Wired bras and any item that can be damaged are dispatched in cardboard.  Other items are dispatched in polythene bags - it helps reduce our postal costs tremendously and allows us to offer free UK delivery   This can mean that presentation boxes get a bit squashed during transit - it will not affect you returns or exchange rights.  These polythene bags can be recycled at supermarkets, in areas when local council go not collect.

Please let us know if your order is a gift, by using the comments box and we will send in a box.  Wired bras are always sent in boxes.

Returns Policy     We accept returns of unworn items.  These must have been purchased through Justsloggi and be in their original packaging, with swing labels still attached.  We cannot accept return when labels have ben cut off.   Include a brief note stating whether you would like a refund or exchange. Customers pay returns costs - we recommend Royal Mail 2nd Class service (don't forget to ask for a free proof of postage). 

Received the wrong order?     Please contact us on: glynnisd@justsloggi.co.uk or phone 01332 811732.